Terms of Use

1.1 Sailfloat is operated by Sailfloat (under establishment) («Sailfloat», «we», «us»). Sailfloat is a digital marketplace that connects persons who wish to rent out a recreational boat («Host») and persons who wish to rent a boat («Renter»).

1.2 These terms constitute a binding agreement between you as a user and Sailfloat. For the rental relationship between Host and Renter, the standard rental agreement, which is entered into upon confirmed booking, also applies.

1.3 The processing of personal data is described in our privacy policy, and the use of cookies in our cookie policy.

In these terms the following terms have the following meanings:

• The Platform – the website sailfloat.com and associated applications and services.
• Host – a user who offers one or more boats for rental through the platform.
• Renter – a user who books and rents a boat through the platform.
• Listing – the presentation of a boat with price, terms, and availability.
• Booking – a confirmed reservation of a boat for a specified rental period.
• Service fee – the fee charged by Sailfloat for use of the platform, cf. section 5.
• Deposit – an amount pre-authorised on the Renter's payment card as security for damage or breach.

3.1 Sailfloat is an intermediary. Sailfloat makes a technical platform available and acts as an intermediary between Host and Renter. Sailfloat is not a party to the rental agreement itself, does not own any of the boats listed, and is neither a lessor, carrier, nor organiser.

3.2 The rental agreement is entered into directly between Host and Renter. The Host is responsible for ensuring that the boat is seaworthy, legally registered and properly maintained, and that the information in the listing is correct and up to date.

3.3 Sailfloat does not physically inspect each individual boat and does not guarantee quality, safety, or lawfulness beyond what follows from the platform's verification and approval procedures. Sailfloat may nonetheless remove listings and reject users who do not meet the requirements.

4.1 Account creation

To book or rent out you must create an account. You must be at least 18 years old, have legal capacity, and provide correct and complete information. One natural person may only hold one account.

4.2 Identity verification with BankID

Sailfloat uses BankID to verify users' identities. Hosts must complete BankID verification before a listing is published. Renters may be required to verify their identity before a booking is confirmed, and always before delivery of the boat. Verification is carried out by an approved sub-processor, and Sailfloat stores only a verified/not-verified result together with name and year of birth, cf. the privacy policy.

4.3 Account responsibility

You are responsible for all activity on your account and for keeping your login credentials confidential. Suspected unauthorised use must be reported to Sailfloat without undue delay.

5.1 Placing a booking

A booking is concluded when the Renter submits a request that is confirmed by the Host, or immediately upon use of «book directly» where the Host has enabled this. Upon confirmed booking the rental agreement is entered into, and the standard rental agreement applies between the parties.

5.2 Price and service fee

The rental price is set by the Host and stated in the listing. In addition, Sailfloat charges a service fee of 12 % of the rental sum from the Renter. All prices are stated inclusive of VAT where applicable. The total amount is shown before you confirm the booking.

5.3 Payment methods

Payment is made through the platform by Vipps or payment card via our payment partner. Sailfloat does not handle card details itself. The amount is charged upon confirmed booking, and the Host receives payment after the completed rental, normally within 24 hours of return.

5.4 Deposit

For most boats a deposit is reserved by pre-authorising the amount on the Renter's card. The amount is not charged, but held as security. The reservation is released automatically after return, provided no damage or breach has been reported. If documented damage occurs, Sailfloat may, on behalf of the Host, charge the deposit in whole or in part, cf. the deductible in the rental agreement.

Each listing is subject to one of three cancellation policies chosen by the Host. The policies determine how much is refunded upon cancellation. Where the service fee is refunded, this is net of any transaction costs.

6.1 Cancellation is made through the platform. The refund is calculated automatically according to the policy in effect when the booking was confirmed, and is returned to the original payment method.

6.2 Cancellation by the Host. If the Host cancels a confirmed booking, the Renter is refunded in full, including the service fee. Repeated cancellations by a Host may result in measures under section 11.

6.3 Force majeure and safety. If the trip cannot safely be completed due to weather, storm, navigational conditions, or other circumstances beyond the parties' control, the Host or Renter may cancel without cost. Safety always takes precedence over completion.

7.1 Each rental completed through the platform is covered by a liability insurance policy arranged through Sailfloat's insurance partner. Coverage applies during the rental period and is conditional on the booking having been completed in accordance with these terms and the rental agreement.

7.2 The insurance is in addition to, and does not affect, the Host's own insurance arrangement for the boat. The Host is obliged to disclose whether the boat has its own liability or hull insurance, and any restrictions applicable upon rental.

7.3 Deductible and damage. In the event of damage, a deductible applies as set out in the rental agreement. The deductible may be recovered from the deposit. Damage must be reported without undue delay, and no later than at the time of return. Damage caused by gross negligence, intoxication, or breach of the rental agreement is not covered by the insurance, and the Renter may be held fully liable.

7.4 The insurance does not cover personal belongings, loss arising from delay, or indirect loss. The complete insurance terms are available on the platform.

8.1 The person operating the boat must satisfy Norwegian requirements for a boating license. Under the recreational craft regulations, a boating license is required for persons born on or after 1 January 1980 who are to operate a recreational motorboat with an engine of output greater than 25 hp (19 kW), or a boat that is over 8 metres (approx. 26 ft).

8.2 The platform indicates whether a boat triggers the boating license requirement, and the Renter confirms upon booking that the operator meets the requirement. Sailfloat may request documentation, and the Host may refuse delivery if the requirement is not met.

8.3 For boats with a skipper it is the skipper who operates the vessel, and the boating licence requirement for the Renter lapses. Regardless of the licence requirement, a minimum age of 16 applies to operate a boat with an engine of output greater than 10 hp, per section 5 of the regulation. The age limit follows engine output alone — the boat length does not enter into it.

9.1 Common obligations

All users must act honestly, provide correct information, respect applicable laws and regulations at sea, and must not circumvent the platform to avoid the service fee.

9.2 Renter's obligations

• Operate the boat sober and responsibly, and comply with speed limits and local regulations.
• Not exceed the boat's maximum number of persons or load capacity.
• Assess weather conditions and refrain from sailing in unsafe conditions.
• Handle the boat and equipment with care and return it in the agreed condition and at the agreed time.
• Ensure that all persons on board wear required life-saving equipment.

9.3 Host's obligations

• Make available a seaworthy, legally registered, and insured boat.
• Provide a proper briefing on the boat, safety equipment, and local conditions.
• Keep the listing, price, and availability up to date and accurate.
• Deliver the boat with the agreed equipment and fuel level.

10.1 Sailfloat provides the platform «as is» and, as an intermediary, is not liable for acts or omissions by the Host or Renter, for the condition of the boat, or for the execution of any individual rental.

10.2 Sailfloat is not liable for indirect loss, including loss of profit, loss of leisure time, or consequential damages. Otherwise, Sailfloat's total liability to a user in respect of a single rental is limited to the service fee received by Sailfloat for the booking in question, unless otherwise required by mandatory law.

10.3 Nothing in these terms limits liability that cannot be excluded under Norwegian law, including liability for intent, gross negligence, or personal injury. If you are a consumer, mandatory consumer rights take precedence over these provisions.

11.1 In the event of breach of these terms, the rental agreement, or applicable law, Sailfloat may wholly or partially restrict, suspend, or terminate access to the platform, and remove listings and content.

11.2 Serious matters, such as fraud, false identity, intoxicated operation, or material safety breaches, may result in immediate suspension and referral to the police.

11.3 Termination of an account does not affect claims that arose prior to termination, including payment, compensation, or deposit claims.

12.1 All rights to the platform, including software, design, trademarks, and databases, belong to Sailfloat or our licensors. You are granted a limited, non-exclusive right to use the platform in accordance with the terms.

12.2 By uploading content, such as photos and descriptions of boats, you grant Sailfloat a royalty-free, non-exclusive right to use the content for the purpose of operating, marketing, and further developing the service. You warrant that you have the right to share the content.

13.1 The terms and use of the platform are governed by Norwegian law.

13.2 The parties shall seek to resolve disputes amicably. If this is not possible, the dispute may be brought before the ordinary courts with Oslo District Court as the agreed venue. If you are a consumer, you may nonetheless always bring proceedings before your local court.

13.3 As a consumer you may also contact the Consumer Authority (Forbrukertilsynet) for mediation, and refer the matter further to the Consumer Disputes Commission (Forbrukerklageutvalget). The European Commission's online dispute resolution platform (ODR) is available at ec.europa.eu/consumers/odr.

Sailfloat may update these terms, including in connection with changes to the service or legislation. Material changes will be notified by email or on the platform no later than 30 days before they take effect. Continued use after the effective date constitutes acceptance. The date at the top indicates when the terms were last amended.

If you have questions about the terms, you can contact us: